Terms & Conditions

SYDNEY TRAVEL GUIDE – WEBSITE TERMS OF USE

1. Introduction

1.1 These terms of use (“Terms”) govern your use of the Sydney Travel Guide website (www.sydneytravelguide.com.au) (“Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

1.2 The Website is operated from Australia by Big Splash Media, an Australian company. Our registered office and postal address is: 46a Macleay St, Suite G01, Elizabeth Bay, NSW 2011, Australia.

1.3 Your use of the Website is also subject to our Privacy Policy and any other terms and conditions referenced on the Website.

1.4 These Terms were last updated in September 2025.

2. Using the Website

2.1 Whenever you provide information in connection with the Website, you agree it will be true, accurate, current and complete. Providing optional information is at your discretion.

2.2 You must not:

  • 2.2.1 Impersonate another person, create a false identity, or provide misleading or unauthorised contact details.
  • 2.2.2 Access or modify data on a device without the owner’s consent.
  • 2.2.3 Upload or share files or material that you do not own or have rights to, or collect information about others without consent.
  • 2.2.4 Damage, disrupt or impair the Website’s functionality.
  • 2.2.5 Use the Website to send spam, marketing material, or unsolicited communications.
  • 2.2.6 Publish or transmit unlawful, defamatory, obscene, offensive, or objectionable content.
  • 2.2.7 Upload or distribute viruses, malware, or harmful code.
  • 2.2.8 Misrepresent ownership of material shared on the Website.
  • 2.2.9 Use the Website or its content for commercial purposes without permission.
  • 2.2.10 Attempt to gain unauthorised access to the Website.

2.3 You may link to the Website’s homepage only if:

  • 2.3.1 Your link is fair, legal, and does not harm our reputation; and
  • 2.3.2 You do not suggest endorsement or association without our consent.

2.4 We may withdraw linking permission at any time without notice.

3. User Submissions

3.1 We may allow users to submit comments, reviews, or other content (“User Submissions”).

3.2 User Submissions must always comply with these Terms and any additional guidelines we may publish.

3.3 By submitting content, you grant:

  • 3.3.1 Sydney Travel Guide a perpetual, transferable, royalty-free, irrevocable, worldwide, non-exclusive licence to use, copy, modify, publish, distribute, and display your content in any form or media, and to sublicense these rights.
  • 3.3.2 Other Website users a perpetual, worldwide, royalty-free, non-exclusive licence to access your submissions via the Website.

3.4 You retain ownership of your User Submissions subject to the licence granted above.

3.5 By submitting content, you warrant that:

  • 3.5.1 It does not infringe intellectual property, privacy, or publicity rights.
  • 3.5.2 It does not breach any law or regulation.
  • 3.5.3 It is not defamatory, threatening, harassing, obscene, or otherwise unlawful.
  • 3.5.4 It does not include personal contact details (e.g. phone numbers, URLs, email addresses).
  • 3.5.5 It is based on your own experience and not fabricated.

Reviews and Comments

3.6 Reviews must describe your personal experience and be genuine, informative, and useful to others.

3.7 By submitting a review, you confirm it reflects your genuine opinion, is not influenced by incentives, and is free of conflicts of interest.

3.8 Fake reviews are strictly prohibited.

3.9 Comments on other reviews must be constructive and respectful.

3.10 Reviews and comments must be:

  • Respectful and free of profanity, threats, hate speech or inappropriate content.
  • Original, independent, and based on first-hand experience.
  • Free of excessive quotes, copied material, or promotional content.
  • Submitted by persons over 18 with a valid email address.
  • Free of excessive use of ALL CAPS, slang, or symbols.

3.11 Event or venue representatives may respond to reviews but must identify themselves. We may remove any review, comment, or response at our discretion.

3.12 We do not endorse User Submissions and disclaim liability for them.

3.13 We reserve the right to remove any content without notice.

3.14 You acknowledge you may encounter inaccurate or offensive content and waive any claims against us relating to it.

3.15 If you believe User Submissions are unlawful or infringe rights, please contact us. We may investigate and remove content at our discretion.

4. Our Responsibilities

4.1 We use reasonable efforts to maintain the Website but cannot guarantee uninterrupted access.

4.2 While we aim to keep information accurate, we cannot guarantee details such as opening hours, schedules, or prices. Always confirm with the relevant provider before relying on information.

5. Access and Changes

5.1 We do not guarantee 24/7 access. The Website may be unavailable due to maintenance, system failures, or circumstances beyond our control.

5.2 We may:

  • Modify or withdraw the Website temporarily or permanently, with or without notice.
  • Update these Terms at any time. Continued use of the Website constitutes acceptance of changes.
  • Monitor Website activity and take action against breaches, including suspending or terminating access.

6.1 The Website may contain links to third-party sites. We are not responsible for their availability, content, or practices.

6.2 Links and advertisements do not imply our endorsement or association.

7. Limitation of Liability

7.1 Your use of the Website is at your own risk.

7.2 The Website and content are provided “as is” without warranties, express or implied.

7.3 We do not guarantee the Website or its content will be error-free, secure, uninterrupted, or virus-free.

7.4 Except where unlawful, we exclude liability for any damages arising from use of the Website.

7.5 If our digital content damages your device due to lack of reasonable care, we will repair or compensate, unless the issue could have been avoided by updates or following instructions.

7.6 If you are dissatisfied with the Website, your only remedy is to stop using it.

7.7 Nothing in these Terms excludes liability for death, injury, fraud, or any matter which cannot be excluded by law.

8. Indemnity

You agree to indemnify us against losses arising from your breach of these Terms or unlawful use of the Website.

9. Intellectual Property

9.1 All Website content (“Content”) is owned by or licensed to Sydney Travel Guide or its group companies.

9.2 You may view and print Content for personal, non-commercial use only.

9.3 You must not reproduce, copy, distribute, or adapt Content without our prior written consent. This includes using Content in AI or machine learning systems, or sharing cached/archived datasets.

9.4 You are responsible for ensuring it is legal to access the Website in your jurisdiction.

10. Viruses and Compatibility

10.1 While we take precautions, we cannot guarantee the Website is free from viruses or secure.

10.2 We are not responsible for damage caused by viruses or incompatibility with your systems.

11. General

11.1 Delay or failure to enforce these Terms does not waive our rights.

11.2 These Terms are not enforceable by third parties.

11.3 If any provision is invalid, the remaining terms remain in effect.

11.4 These Terms, along with our Privacy Policy, Cookie Policy, and any other applicable terms, constitute the entire agreement.

11.5 All implied warranties and obligations are excluded to the fullest extent permitted by law.

11.6 Notices may be sent by email to the address provided by you or displayed on the Website.

11.7 These Terms are governed by English law, and you submit to the non-exclusive jurisdiction of the English courts.

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© Sydney Travel Guide is an Australian publication owned and operated by Big Splash Media. All rights reserved. Use of this site is subject to our Terms & Policy.